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PRODUCT

AI PERSONALISATION

Create truly personalised experiences

Delight and excite your customers by creating memorable, personalised experiences at every touch point of their buying journey on your site.

From the moment a shopper arrive to the time after they’ve left, deliver a truly personalised experience and see increases to your conversion rates, average basket sizes, brand loyalty and ultimately revenue.

Consumers of brands that personalise experiences are:

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Customers expect personalised experiences. With personalisation directly influencing buying behaviour across the customer lifecycle*, the likelihood to purchase, recommend and repurchase increases dramatically depending on personalisation.

*(stats source: McKinsey)

Act on insights to delight your customers with personal experiences

We give the power of insights and automation to empower your marketing, merchandising and trading decisions to increase AOV, CVR and ultimately revenue through curated, personalised experiences for your customers.

Right place, right time

Our AI automation, coupled with user-defined machine learning, not only recommends products to users, but understands their customer journey such as:

  • Product recommendation

  • AI Site Search​

  • Advanced Bundling​

  • You may also like​

  • Trending​

  • Shop the Room ​

  • Shop the Look​

Let MOOT do the heavy lifting

By utilising the MOOT Enhanced Commerce Solution, retailers are able to break through the capability ceiling of a disparate tech stack and focus on what’s critical to business success – the customer.

Combining each critical element of your customer’s experience into one platform, you’re able to focus on what really counts and deliver the greatest personalised experience possible, with the highest chance of delighting and converting your hard-earned traffic.

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